How to Achieve the Impossible
IT managers, Lori and Ann, were both shocked when they were given their latest projects. What this new client wanted was really complicated, and their teams were already about to tip over, not to mention the ridiculous time frame the sales team had committed...
4 Ways to Leverage Social Media to Enhance Your Career
This is a guest post by LGL Community member Scott Huntington. Although many companies caution workers about using social media, utilizing sites like Twitter and LinkedIn can go a long way in positioning you within your own company and as a leader in your industry....
How to Make Someone Feel Welcomed
We had no intentions of actually going in. Sebastian and I were just trying to figure out the best way to walk to the new school he’ll be attending next year. But there we were, his nose pressed against the glass and me in my moving cut-offs and tee-shirt....
Lost in Translation: Communication Techniques for Middle Managers
You know your boss cares deeply about customers, employees, and doing the right thing for your business. And you’ve built a passionate team of customer advocates, who want to make a good living and feel good about coming to work every day. And yet here you are,...
5 Benefits to Working With People Who Drive You Crazy
Grow Your Leadership Competencies by Working With People Who Drive You Crazy Do you know who I’m talking about? Perhaps it’s the guy who’s obsessed with font size, color schemes and alignment. Or the incessant questioner. Or the gal whose desk looks...
A Powerful Way to Gain the Trust of Your Team
The Senior Vice President stood in front of my all hands meeting of 300 and said, “I was wrong.” I’ve never heard a group that size sit in such silence. I’m not even sure we were breathing. You see, she had been a naysayer. She knew the mission...
5 Things to Do When Your Team is Downsized
Your team is downsized. Now what? First let me say, I’m so sorry. I know how difficult this is to cope with as a leader. In fact, there was one dark point of my career that I received that dreaded call every quarter for two years. By the end of that run, I had...
Employee Disengagement: Why Your Employee Feels Like a Bot
The Biggest Reason Employees Disengage: The Bot Syndrome “The other day, a customer tweeted at me, ‘Are you a bot?’ At first, I was really offended and wanted to tweet back ‘I AM NOT A BOT!’ But when I thought about it some more, I got kind of sad. I...
