Skip-Level Meetings: How to Avoid These Big Mistakes
Avoid These Big Mistakes in Skip-level Meetings Skip-level meetings always seem like a good idea at the time. A little MBWA (management by walking around) never hurt anyone. Or did it? Ask the right skip-level meeting questions, and you build trust and learn a lot....
5 Conversations Your Millennial Employees Are Longing To Have
Morgan (a family friend who also happens to be a millennial) was practically screaming in frustration as we began our mentoring session, “Arghhh, Karin, I’m just so frustrated. They want me to do all this crap… none of it seems important, and...
The Morning After: 6 Sure-Fire Ways to Ensure Your Training Sticks
“John” glanced excitedly at the conference room walls filled with easel sheets, plans and ideas. And then sighed deeply as he shuffled though his deep pile of notes and action items. “Karin, I guarantee you, I’ll be a better leader tomorrow...
5 Proven Ways To Make Your One-On-One Meetings More Impactful
Are you looking to have more effective one-on-one meetings? Do you avoid one-on-one meetings because they lack structure and focus? Do you dread having a one-on-one meeting with your boss? Here are 5 ways to make your one-on-one meetings more impactful, no matter...
3 Character Traits That Make You a Better Leader
A guest post from Greg Marcus. Being a better person is easy in theory – do less of the negative stuff, and more of the positive stuff. The same holds true for leadership. The problem comes in when we either don’t know what we should do, or we do know but can’t help...
Does Your Customer Feel Like a Commodity?
Once your product becomes a commodity, you’re hosed. Even your once loyal customers start looking around for where they can get your offering cheaper, faster, or with less hassle. Most companies get this and take deliberate steps to differentiate their products....
Frontline Festival: Leaders Share about Having Fun
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about having fun. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all about giving thanks....
7 Things Your High-Performing Employees Long To Hear You Say
These are all real statements I’ve heard in the last few weeks: “Oh we don’t worry about observing our high-performing call center reps. We just focus on the ones who are struggling.” “John doesn’t really need a training and...
