Create Customer Confidence By Delivering Consistent and Predictable Experiences (with Video) (Shep Hyken)
Winning Well Connection I first met Shep when we were both keynoting at International Customer Service Association conference in Florida. It was my very first external keynote (I was still working as an executive at Verizon) outside of Verizon and Shep was the...
Walking the Talk of Leadership: It Has to be More than Skin Deep (Barbara Mannino)
Winning Well Connection I first met Barbara when she interviewed me during the launch of my first book, Overcoming an Imperfect Boss. Here’s a taste of some of the work we did together Tips for Dealing with a Difficult Boss and 7 Tips to Turnaround Career...
The Importance of Relationship Building in Today’s Leadership (Tanveer Naseer)
The Importance of Relationship Building in Today’s Leadership Tanveer Naseer about more ways to build trust and connection in remote teams on this special edition of Asking For a Friend. Winning Well Connection We’ve gotten to know Tanveer through his...
Connection: We Feel Good When We Feel Connected (Shelley Row)
Winning Well Connection Shelley and I got to know one another through our Mastermind group at the National Speakers Association. I admire her strategic mind and warm heart along with her amazing resiliency and poise through the most challenging circumstances. Feeling...
6 Ways To Transform a Divisive Culture into a Winning Well Culture: (Chery Gegelman)
Winning Well Connection I really got to know Chery on our collaboration around the Energized Leadership book project. I admired her commitment and energy that led her to meet with us at 4 am to align with our time zone. She’s an adventurer with a kind and...
The Danger of Over-Confidence (Jeremy Kingsley)
Winning Well Connection Jeremy is one of those kindred spirits who just picks up the phone every now and then and says, “How’s it going? and How can I help?” He’s a great role model of confident humility and understands that the real...
How to Be the Best Leader You Can Be (May Busch)
Winning Well Connection Reflection May comes to us from London. We first got to know May when she invited us to share our Winning Well message in her Career Mastery Challenge. We’ve enjoyed getting to know her and the important work she is doing in the world....
The Performance Appraisal that Really Matters (Marshall Goldsmith)
Winning Well Connection From his books that taught us and informed our early careers, to the selflessness he consistently demonstrates, to his embodiment of professional confident humility, Marshall has been a tremendous supporter of Winning Well. We were honored when...
