A Fresh, Fast, and Fun Way to Focus Your Team
If you’re like most managers, you’re neck deep in performance agreements, stretch goals, and the dance between managing your boss’s expectations and warning your team not to sandbag. How you spend January can make the difference between a...
Skip-Level Meetings: How to Avoid These Big Mistakes
Avoid These Big Mistakes in Skip-level Meetings Skip-level meetings always seem like a good idea at the time. A little MBWA (management by walking around) never hurt anyone. Or did it? Ask the right skip-level meeting questions, and you build trust and learn a lot....
The Morning After: 6 Sure-Fire Ways to Ensure Your Training Sticks
“John” glanced excitedly at the conference room walls filled with easel sheets, plans and ideas. And then sighed deeply as he shuffled though his deep pile of notes and action items. “Karin, I guarantee you, I’ll be a better leader tomorrow...
Does Your Customer Feel Like a Commodity?
Once your product becomes a commodity, you’re hosed. Even your once loyal customers start looking around for where they can get your offering cheaper, faster, or with less hassle. Most companies get this and take deliberate steps to differentiate their products....
