8 Questions You Should Ask Your Boss
Build a Better Connection with Your Boss By Asking These 8 Questions Your boss is an imperfect human being doing the best they can– just like you. Help your manager help you, but starting deeper conversations. These eight questions make remarkably easy...
3 Unexpected Uses For Word Clouds: Leadership Style
At the beginning of each year, I travel the country giving inspirational kickoff speeches in call centers. This year, the theme of my speech is creating “connections” with our customers and our teams. What better way to reinforce connections, than to...
How to Be a Better Middle Manager
Practical Skills to Be a Better Middle Manager “Sam” was beaming with excitement as he told me about his promotion. He was in the throes of a transition from supervisor to middle manager, He’ll now lead leaders. “But it’s scary,” he...
How to Deal with Moody People at Work
Surviving Moody People at Work: How to Stay Sane When Everyone Else is Stormy You know the type. One moment they’re sunshine and unicorns, the next they’re raining sarcasm with a side of snarl. Yup, you’re working with a moody person. Maybe they’re your...
