How to Motivate Yourself When You’re Exhausted
Motivate Yourself Even During the Tough Times You’ve been working long hours, fighting the political and logistical battles to do what’s right for the business–and just as you think everything’s on track, the landscape changes… a merger,...
Three Behaviors That Will Convince Your Boss You’re a Rock Star
Yesterday “Doug,” a participant in one of our Winning Well workshops, asked, “Karin, How do I convince my boss I’m a rock star? I mean, if I were to walk into your office right now with the goal of convincing you I’m a rock star, what behaviors would get your...
Gratitude: Before You Forget, Stop and Do This Now
Try This Easy Technique to Show More Gratitude Have you ever met a truly humble person– someone whose entire life is a sacrificial commitment to a cause they deeply believe in? As I spoke with Sister Louise in Thailand about her 50-year commitment to helping...
How to Build a More Empathetic, Customer-Focused Team
Improve Your Customer Experience by Building More Empathetic Teams When you call customer service you want to know 2 things: (1) Does the person who picked up your call care about you and your issue? and (2) Are they capable of fixing it? In short, have you reached...
