Be a Better Coach: 5 Reasons Your Performance Coaching Is Being Ignored
To be a better performance coach avoid these common mistakes. Have you ever had (what you thought was) a great performance coaching conversation—your employee commits to behavior change—but fifteen minutes later they’re back to their old habits? So you give them more...
Managing Up: Turning Information into Influence with Your Boss
When Managing Up, Don’t Bring Data Without a Point of View When your manager asks you for information, don’t just answer their question. Have a perspective. To get better at managing up, ask yourself three questions that will turn information into...
Beyond Magical Thinking: How to Ensure Your Team “Gets It”
Don’t assume your team knows just because you told them Magical thinking means you assume your team knows what you know. For example, you might think that explaining a task once is enough and everyone will understand and execute it perfectly. Of course, your...
Attention to Detail: How to Help Your Team Have Less “Oops” Moments
Help your team focus on the details for less stress and wasted time If you’re reading this article, you know how much attention to detail matters. There’s not much more infuriating than a consistent stream of sloppy mistakes. You’re not trying to micro-manage....
