Employee Complaints – 5 Questions to Ask
Your number one leadership job is to support your team to achieve its goals. Employee complaints give you an excellent opportunity to support your people, build their confidence, connect them to one another, and remove barriers to a productive team. Begin by...
The Most Challenging Person for a Human-Centered Leader
To be a human-centered leader requires compassion, empathy, and kindness for someone it’s easy to overlook. If you’re serious about becoming a more human-centered leader, it’s vital to master one specific relationship: the one with yourself. This is a leadership...
How to Manage a Friend at Work
When you manage a friend at work start with clarity and keep communication open. Your first leadership role can be challenging when you manage a friend and people who, until yesterday, were your colleagues. When you understand the cause of these challenges, you can...
Leading Through Rapidly Changing Priorities
Help your team master rapidly changing priorities with skillful preparation. Rapidly changing priorities can demoralize and frustrate your team if you’re not prepared to help them navigate the shifting landscape. Effective leaders prepare their teams for changing...
