


How to Break the 80 20 Rule: Getting Past Pareto For Better Results
According to the 80 20 Rule, 20% of your team is carrying 80% of the load. If that’s the case, 80% could do substantially more. If you’re like many managers I meet, you might be tempted to throw up your hands and accept the Pareto Principle as a given....
The Tension Connection
Tight shoulders. Strained relationships. Visions not yet achieved. Public disclosure of private struggle. Tension is exhausting unless it’s invigorating. What’s A Tension Map? After reading Steven Snyder’s new book, Leadership and the Art of...
The Power of Great Expectations
It was March over a decade ago. I had just finished singing Amazing Grace and was headed down from the choir loft back to my pew. My Dad began the eulogy for my Grandma, who had died that week. He looked at his brothers and sisters in the first row and said, “I...