One vital way to ensure your team’s busy day leads to better results
From Counting to Quality: Help Your Busy Team Work Smarter Last week, we talked about meaningful metrics, focusing on the game, not the score, and identifying and isolating the daily habits most likely to lead to success. Today we go a level deeper with a practical...
How Leaders Make Business Metrics Meaningful
Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” Top-performing leaders pick a few...
Matrix Organization: Powerful Questions to Reduce Angst and Build Trust
To Foster Better Collaboration in a Matrix Organization Keep the Conversation Flowing When we ask senior leaders of our global clients about the biggest source of conflict and frustration in their companies, the answer is almost always the same. “Oh, undoubtedly...
