Why Your Open-Door Policy Doesn’t Work – and What to Do Instead
The intent behind your open-door policy is good: a door that is figuratively always open to encourage transparency, open lines of communication, a standing invitation for your employees to bring you issues that affect them or their work. But relying on an...
Supporting and Building On Your Team’s Discoveries
Disruptions like the recent crisis also create opportunities. Your team gets scrappy. They figure out different ways to serve your customer or solve problems you didn’t know existed. As you move through these times and establish a new cadence, you...
How to Help Your Team Manage Change
Connection is key to help your team manage change. When you have a clear picture of where you want to go but your team won’t come along as quickly as you want, it can feel like you’re trying to pull a car out of the mud—it’s stuck and everyone’s spinning their wheels....
