I am delighted and humbled by the response to the Frontline Festival. I asked my friends and colleagues to share their best advice for frontline leaders. Wow! Read these posts and you will emerge stronger. Perhaps read one a day, you’ve got enough for a month. I am pleased to share their gifts with you.
I open the Frontline Festival with thoughts on beginnings from Steve Riddle of Lead On, Lead In,ย sharingย When Did Leadership Start to Mean Something To You? The post will make you consider your own leadership journey. The best part is his video, his accent alone may encourage you to inspire leadership in others. My favorite question, “are you the role model that others have been for you?”
On Building a Frontline Team
Jennifer V. Miller ofย The People Equationย discusses how leaders can be pulled in multiple directions when dealing with a challenging employee in Leadership Seesaw โ Balancing the One with the Many. The best question, “are you balancing the needs with the one with the needs with the many?” I ask myself just that every day.
David Dye ofย Trailblazeย shares tips for that awkward situation of being promoted over your peers in,ย But I Thought We Were Friends? I love his practical example, I’ve had conversations that went something like this, “as a friend, I am so sorry that stinks. As the team leader, I can give you tomorrow to take care of the problem, and then we will need you back.”
Leigh Steere ofย Managing People Betterย challenges us to move past stereotypes in finding talent and leveraging gifts in her Lead Change Post,ย 5 Uncomfortable Observations About Workforce Diversity She shares, “Our internal judgments come through, plain as day, in our facial expressions and body language.” Yikes, I do struggle with that one.
On Running Better FrontlineTeams
Dan Rockwell of Leadership Freak helps us decide when to help, in The One and Only Reason to Help. My favorite insight, “Real help takes people to the place they don’t need help.”
Jon Mertz atย Thin Differenceย explores the concept of Infinitethink, how too many choices leads to indecision in his post,
Jesse Lynn Stoner ofย Seapoint Centerย shares a great model for running effective meetings inย No More Boring Meetings. She shares a map energy flow in an ideal meeting (see left).ย Wow. I am going to strive for more of that in my meetings.
Wally Bock ofย Three Star Leadership,ย reminds us that you’re stuck with your company’s performance review system even if it doesn’t work for most people. And so he gives us practical advice in, Performance Reviews Made Simpleย My favorite, “Spend time with your team members.ย Find out how they’re doing and have conversations with them. That’s a big part of how great bosses do their work, informally, “in the cracks in the system.”
Mike Myatt ofย N2Growthย reminds us to involve the people closest to the work, when improving processes, and to consider what work we can eliminate in his postย 100% of Companies Have a Process Problem. I resonated with, “Simplicity Matters: If your process isnโt simple, itโs going to be very expensive, not very usable, and probably not sustainable โ put simply, it will fail”
Mark Miller ofย Great Leaders Serveย reminds us that less is more when it comes to communciation in his post,ย One-Page Bias. ย “Aย single page virtually always creates more buy-in and action than a 20-page report.”
On Frontline Trust and Integrity
Eric Dingler ofย EricDingler: Whole Life Leadershipย shares his techniques for building trust in both leaders and followers in his post,ย Nothing Leads Like the Truth. I like the line, “Nothing moves people more effectively then truth.”
Deborah Parker, of DPJ Training Groupย offers important and practical advice on establishing trust in her Lead Change Post, Commo Check: 11 Ways to Establish a Trust Message. Some great pragmatic advice, including “Know the audience by being alert and flexible to the circumstances.”
Gail Severini at theย Change Whispererย shares her cry for more authentic, inspired leadership in Longing for the Endless Immensity of Great Leadership. “Real leadership is about who you are, what you stand for, and what you dream about.”
Joanne Corley ofย Management in Minutesย reminds us to lead from who we really are in her post,ย It All Begins With You– You Are the Messengerย I like her challenge “We start to live those roles so unconsciously that we lose track of what we really want in life and what role those roles play in that.”
What Motivates at the Frontline?
Robert Tanner atย Management is a Journeyย takes a detailed look at the value of intrinsic rewards in, You’ll Need More Than Money and Benefits Who hasn’t faced a similar problem: ”ย Robert, I really need this employee to do his job! I pay him well. He has good benefits. I know he knows how to do the job because sometimes he gets it done. He just wonโt do it! He has an attitude problem.”
Susan Mazza of Random Acts of Leadershipย share the importance of reinforcing positive behavior in,ย Catch Them In the Act. I like this post for it’s practical advice: Reward employees for “speaking up,” “stepping up,” and “standing up.”
Peter Friedes encourages us to engage in more “elaborative asking” on our team’s in his post fromย Lead Change Group,ย Managers Do You “Ask” Enough? He reminds us, “asking is enabling, telling is limiting, and ignoring is irritating.” Agreed.
On Facing Your Fears
Claudio Morelli also shares aย Lead Change Groupย post about facing your fears to lead during tough time inย Saddle Up and Lead.
Lisa Kohn ofย Chatsworth Consulting Groupย presentsย Running is like leading โ 5 key steps towards winning the raceย where she shares 5 steps for winning the race when faced with challenges of leading. As a runner, I just love the metaphor.
Jonathan Green ofย Monster Leadersย encourages us to stretch outside of our comfort zones and learn across disciplines in his postย Do You Know Jack: It’s Time to Become a Well-Rounded Leader? I am a big believer in cross-functional assignments, and this guy lives what he writes.
Next month’s Frontline Festival will focus on Feedback and Coaching. Be sure to tune back in. In fact, why not subscribe for your daily dose of leadership inspiration.
If you would like to be added to the call for posts, please send me an email at letsgrowleaders@gmail.com.
Awesome collection. Thanks for pulling this all together. I plan to follow your “one per day” advice. Looking forward to having this list in my morning routine now.
Eric. Awesome. Loved your contribution.
Karen, Very creative and informative idea to do this carnival. Thanks for the opportunity to contribute.
Deborah, so glad to have you! I love your work.
Thank you Karen. Look forward to continued connection.
Congrats for putting it together – just plain good stuff!! ๐