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What Is Gratitude?

What Is Gratitude? post image

True gratitude begins wtih deep humility.

True gratitude changes us.

True gratitude transforms our relationships.

True gratitude changes the game.

Courtesies Aren’t Gratitude

And yet, as leaders, we spend much time on “Thanks for passing the gravy” kind of thanks.

  • …thanks for this report
  • …thanks for the update
  • …thanks for coming to work on time
  • …thanks for returning my call
  • …thanks for dinner

Those courtesies are important and necessary. But they are not gratitude.

Recognition Isn’t Gratitude

Most organizations also do a pretty good job with formal recognition— taking time to determine who deserves the plaque and celebration. These ceremonies can surely come from a place of deep gratitude, but not necessarily. Often, they are based on numbers and rankings. Gratitude doesn’t come from spreadsheets.

Gratitude involves a deeper pause of true thanksgiving. I see this missing at many levels in organizations.

Gratitude is missing when…

an executive hears a presentation and immediately responds with questions, concerns, critiques and challenges, without a pause to consider the depth and breadth of work entailed, the long hours, and the creative thinking.

a middle manager is frustrated in his current role, but overlooks his long career of exciting challenges and developmental experiences.

a team leader acknowledges the team’s steady progress, but fails to understand the deep personal sacrifices of her team.

a team member resents the promotion of a coworker, and overlooks all the ways he has grown himself in the past year.

an employee didn’t receive the same tee-shirt as the guy in the next cube, and overlooks all the ways her family is benefiting from her job.

a volunteer feels slighted by a decision, and misses the magic of being part of something important in the community.

Thanks and recognition are about the receiver. As leaders, it is our job to say “thank you” and recognize good work.

Gratitude is also about the giver. True gratitude will transform our leadership.

Your turn. Why is gratitude so important in your leadership?
Filed Under:   Authenticity & Transparency
 
 
Karin Hurt
Karin Hurt
Karin Hurt helps leaders around the world achieve breakthrough results, without losing their soul. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. She was recently named on Inc's list of 100 Great Leadership Speakers, AMA's 50 Leaders to Watch in 2015, & Top Thought Leader in Trust by Trust Across America. She’s the author of 2 books: Winning Well: A Manager's Guide to Getting Results-Without Losing Your Soul and Overcoming an Imperfect Boss.
 

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What People Are Saying

Alli Polin   |   26 November 2014   |   Reply

Love this, Karin. I’ve also found that gratitude is also missed when small business owners ignore small wins because they have not yet had their big breakthrough. It’s gratitude that fuels the persistence and resilience required for success.

I’m incredibly grateful to have connected with you! Collaboration is a joy for which I’m very thankful.

Happy Thanksgiving, Karin!

Karin Hurt   |   26 November 2014   |   Reply

Alli, Ahh I needed that. It’s so easy to overlook the progress along the way. Namaste.

Terri Klass   |   26 November 2014   |   Reply

Beautiful post, Karin! Without gratitude leadership is empty and uninspiring.

Gratitude is also choosing words and language that are heartfelt, so the recipient can feel their worth.

I believe gratitude can be learned once a leader is ready to grow and honor others.

Thanks Karin and I am grateful for having you in my life! Happy Thanksgiving!

Karin Hurt   |   26 November 2014   |   Reply

Terri,What a wonderful addition. It’s not just important to FEEL it, but to EXPRESS it well. Happy Thanksgiving.

Steve Borek   |   26 November 2014   |   Reply

True gratitude says you care. Caring says you’re vulnerable. Vulnerability = Humility = Passionate Followers

Happy Thanksgiving.

Karin Hurt   |   26 November 2014   |   Reply

Stev, Ahhh #confidenthumility Amen. Right now, I’m so full of gratitude that Marriott is letting my son’s 500 piece marching band practice in the ballroom rather than in the pouring rain outside. Off to go hear a joyful noise.

Happy Thanksgiving.

LaRae Quy   |   26 November 2014   |   Reply

LOVE your point about courtesies not being gratitude, Karin.

I tend to know when it’s gratitude when it takes someone effort to make it happen. As you say, it’s not just about being nice. It’s an intentional act that cost someone a little effort to make it happen. When we see that extra step, we feel gratitude—and it really makes a difference.

I notice that in you, Karin! And I truly appreciate all that you do, both here and with the Energized Leaders book project.

Karin Hurt   |   30 November 2014   |   Reply

LaRae, I so agree, there is real power in effort. You are a role model of deep, caring, effort. Namaste

David Tumbarello   |   29 November 2014   |   Reply

What is gratitude, then? Perhaps gratitude is telling someone they changed you so much that you are in a position to pass it on. Being changed this way is a privilege, and when you are changed in that way, please let the giver know your gratitude.

Karin Hurt   |   30 November 2014   |   Reply

David.Just beautiful. Great advice.

Kartic   |   01 December 2014   |   Reply

Karin, Wonderful blog to highlight what gratitude truly is and what it is not. The examples that you have used for illustrating are very apt.Definitely agree with you that gratitude is more about the giver than the receiver. On this occasion, would like to sincerely thank you for the wonderful blogs that you circulate from time to time on thoughts of leadership.

I started practicing focused gratitude as one of my goals this year and I have been reasonably successful. This has given immense joy to me. I can certainly get better at it but I am happy that I got started.

I got inspired by this 3 minute video that I happened to see earlier this year on the 3 habits of happiness by Robin Sharma and thought of sharing this.

https://www.youtube.com/watch?v=jYPWLH78vFw

Karin Hurt   |   02 December 2014   |   Reply

Kartic, Thanks so very much for your kind words and for haring this link!

MThiessen   |   02 December 2014   |   Reply

This is so good! Yes, people need to hear specific praise in a way that they understand. Have you heard of The 5 Languages of Appreciation in the Workplace? Very applicable here. http://www.appreciationatwork.com

Karin Hurt   |   02 December 2014   |   Reply

Mthiessen, Thanks so very muhc! That looks like a very good book.

katherine   |   30 January 2015   |   Reply

Great article. Thanks for the info, it’s easy to understand. BTW, if anyone needs to fill out a leaders book form, I found a blank form here http://goo.gl/EsSuPQ

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