What is a community?
Can you have one at work?
If you want more of a community feel, how do you create it?
Whose job is it?
Senior management? Frontline leaders? The employees? HR?
Do programs produce community or do people?
Today, I raise more questions than answers.
Community Can Happen
Some of the teams and organizations I have been part of have become a community. Some have not.
You know it when you are in it. I was recently reminded of the great community we had built in an organization I worked in years ago. On Saturday, I walked into a funeral home to support Maria, a woman who worked for me many years ago whose mother had passed. I was surprised to see the parade of familiar faces coming in the door, most of whom hadn’t worked with Maria for years. Many of them were retired. The community had spread the word, and they were back to help Maria deal with the loss of her mom. The conversation was important and rich. We hadn’t missed a beat. That’s community.
I watch my husband grow in his firefighter community. They all come in well before their shifts so the person they are relieving can leave early. It’s unspoken. They are always wiling to trade shifts to help one another manage work and family. There is always someone cooking for the group, and everyone contributes to keeping things clean. Watching this gives me a whole new perspective on the word, “union.” If someone isn’t contributing to the community, it’s noticed, but isn’t a large topic of conversation. There is a feeling it will all work out in the end. As far I can tell, the behavior has little to do with someone in management leading the charge.
And so, I’ve been asking everyone I see:
Have you ever worked on a team that had genuine community? What did it look like?
Here’s what I’ve collected so far, what would you add?
- We trust that everyone’s doing the best they can
- No one keeps score
- We have each other’s backs
- No blindsides
- We share best practices
- We don’t let one another fail
- I can feel safe asking for help
- We talk well about one another to our boss and others
- We surface disagreements and fight when needed don’t take conflicts personally
- I know their families (or at least about them)
- We celebrate
- We eat (and drink) together
- We do volunteer work together