![Are You Making This Tragic Accountability Mistake?](https://letsgrowleaders.com/wp-content/uploads/2021/04/Are-You-Making-This-Tragic-Accountability-Mistake.jpg)
![Are You Making This Tragic Accountability Mistake?](https://letsgrowleaders.com/wp-content/uploads/2021/04/Are-You-Making-This-Tragic-Accountability-Mistake.jpg)
![A Remarkably Easy Way to Get Better Customer Feedback](https://letsgrowleaders.com/wp-content/uploads/2019/04/Get-Better-Customer-Feedback.jpeg)
A Remarkably Easy Way to Get Better Customer Feedback
Do you have a good way to tap into the customer feedback your employees are hearing every day? Are your frontline employees trained and equipt to be true customer advocates? Do they feel like their voice is being heard? If you’ve been following our blog for a...![Transforming the Customer Experience and Great Customer Service: A Frontline Festival](https://letsgrowleaders.com/wp-content/uploads/2018/10/October-2018-Customer-Service-600x400-1.png)
Transforming the Customer Experience and Great Customer Service: A Frontline Festival
Welcome to the Let’s Grow Leaders Frontline Festival on customer service. We asked thought leaders from around the world to share their very best post on these topics. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! ...![Teachable Moments: Learning to Win Well the Hard Way](https://letsgrowleaders.com/wp-content/uploads/2016/10/40964305_s.jpg)
Teachable Moments: Learning to Win Well the Hard Way
When I told “John” what I did for a living, he chuckled. “Oh, I learned how to be a good leader the hard way.” Don’t we all. It’s often our most klutsy moves that teach us how to Win Well.John’s StoryHere is...![What To Do When The Customer is Wrong](https://letsgrowleaders.com/wp-content/uploads/2016/06/20513949_s.jpg)