Resources for Building Your Personal Brand
You work hard. You’ve got great results. Your team loves you. You’ve made strong internal connections. That’s a start. But others are doing more. Define what matters most. Build your brand. Share it with the world. Build relationships and find...Mentoring Moments: Just in Time Support
Someone asks you to be their mentor. You’re not sure you can commit. It’s a lot of time, and you’re already overloaded. Plus you’ve mentored in several formal mentoring programs and it felt forced and awkward. Formal programs can stifle a good...Customers or Employees: Which Comes First?
Chicken Nuggets or Egg McMuffins? Customers or employees? Which comes first? Does it matter? I was intrigued by an Wall Street Journal article revealing McDonald’s efforts to fix customer service. Much conversation about customers. Little about employees. I felt...Best Leadership Books for Frontline Leaders
I’m always being asked for recommendations on the best leadership books for frontline leaders. I share my favorites with you throughout my posts, so this time I thought I’d ask the Let’s Grow Leaders Community. I cast the best leadership book net in...4 Reasons Execution Breaks Down: and How to Fix It
When execution is broken, so is leadership. Teams that don’t execute are starving. They crave vision and direction. Carrots don’t improve vision. Execution breaks down when there’s.. fuzzy vision lack of buy-in hidden agendas competing priorities confusion chaos...


