Do They Hear What You Hear?
He wants to be promoted, but something’s missing. You feel it, your boss feels it, but it’s hard to put your finger on it. He’s completed all the action plans, and has done everything you’ve asked. Look more deeply, does he hear what you hear?...
5 Reasons Your Peers Are Getting Snarky
He’s driven, ambitious and successful. His boss loves him and he’s on the fast track. His peers are getting snarky, but he doesn’t have time to worry about that crap. They’re just jealous. “They’re not as serious about performance...
Wisdom For Your Future Self
We Monday morning quarterback our lives. We look back with wistful wisdom, “if I only knew then what I know now.” No question, experience is a wise teacher. “By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by...
Finding The Perfect Gifts For Your Team: A Development Exercise
Jack gets very excited this time of year. He stumbles on a perfect gift that he knows EVERYONE on his list must have. It’s clever, and he finds it useful. Convinced his friends and family can no longer live without it, he buys a dozen or so. Watching the...
Staying The Leader You Must Be
It was a tough couple of weeks. The cocktail of challenges was impacting our performance. We needed stronger results… now. I didn’t realize how much my stress showed on the outside. A trusted leader on my team, shared bluntly: “You’re...
Culture Matters: Build Your Own Oasis (BYOO)
It’s tempting to blame your leadership problems on the bigger culture. You may even be tempted to let the “if onlys” creep it. My Team Would Be More engaged: “if only we paid our part-timers like Starbucks Able to delight customers: “if...
The True Story Of Thanksgiving
“That’s not my Thanksgiving story,” Sam confided as we watched the joyous reunions of families with kids returning from college. “I came home from college to find my room now had a crib with a new baby. My bed had been moved to the unfinished basement. The message was...12 Components Of Trusted Strategic Partnerships
“But how do you KNOW our BPO vendors will follow-through, if we don’t put it in the contract?” I looked at my COO assuredly, “because they told me they would.” “But what if they DON’T?, my boss continued. “If they...
