Page 143 – Let's Grow Leaders

How to Inspire Behavior Change

by Karin Hurt | Apr 22, 2015 | By Karin Hurt, Communication | 6 comments

You’ve tried everything, and the bad behavior continues. You don’t want to say “You need to change this behavior or else,” but the truth is–there will be consequences. Keep that “feedback-is-a-gift-and-I-care-about-you” loving...

37 Questions to Ask Yourself When Your Team Lacks Energy

by Karin Hurt | Apr 20, 2015 | By Karin Hurt, Employee Engagement & Energy | 6 comments

I was giving a keynote on Saturday to large group of administrative professionals. My speech followed the recognition lunch. In addition to their formal awards, they did one of my favorites, “Stand up if _____.” “Stand up if you’ve received...

Experts Share Their Thoughts on Spring Cleaning: A Frontline Festival

by Karin Hurt | Apr 17, 2015 | By Karin Hurt, Frontline Festival | 0 comments

Welcome back to the Let’s Grow Leaders Frontline Festival. Our April Festival is all about spring cleaning. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pics and to all our contributors! Next month’s Festival is all about energizing leadership....

Experts Share Their Thoughts on “Spring Cleaning:” A Frontline Festival

by Karin Hurt | Apr 17, 2015 | Frontline Festival | 0 comments

Welcome back to the Let’s Grow Leaders Frontline Festival. Our April Festival is all about spring cleaning. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pics and to all our contributors! Next month’s Festival is all about energizing leadership....

3 Ways to Avoid the Slippery Slope of Inconsistency

by Karin Hurt | Apr 15, 2015 | By Karin Hurt, Career & Learning, Communication, Confident Humility | 7 comments

Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it. Every now and then managers must make exceptions, no doubt. But now, John is late too, and you feel bad saying something to him, since you just let...

The Surprising Way to Encourage Disengagement

by Karin Hurt | Apr 13, 2015 | By Karin Hurt, Career & Learning, Communication, Confident Humility, Employee Engagement & Energy | 10 comments

Within three years, Mike had gone from an excited, creative new hire full of passion, energy and ideas, to a guy with one foot out the door with disengagement like carbon monoxide: invisible and impossible to smell. Here is his story. My first year, my ideas and...

Who Decides Your Future?

by Karin Hurt | Apr 10, 2015 | Authenticity & Transparency, By Karin Hurt, Career & Learning, Communication, Confident Humility | 6 comments

It’s been a long day, turning into tomorrow, but I can’t get her out of my mind. Ling (not her real name) bravely raised her hand in my Masters level leadership class tonight. “Professor, I see how these techniques would be important for someone who...

Why You Should Go There

by Karin Hurt | Apr 8, 2015 | Authenticity & Transparency, By Karin Hurt | 13 comments

Recognizing that some members of the newly formed call center engagement task force may not know each other very well, I reached for one of my favorite, go-to, get-em-talking and laughing icebreakers, two truths and a lie. My selection was met with a few “Oh,...

5 Signs the Shared Vision is Clear

by Karin Hurt | Apr 6, 2015 | By Karin Hurt, Employee Engagement & Energy | 24 comments

When my mom entered the hospice facility this week, the unspoken shared vision was perfectly clear: Reduce Mom’s suffering as much as possible; keep Dad from keeling over with exhaustion; fill the air with constant love; and eek out any joy we can. The Power of...

5 Ways to Ensure Your New Program, System, or Idea Is Adopted

by Karin Hurt | Apr 3, 2015 | By Karin Hurt, Communication, Confident Humility, Employee Engagement & Energy | 8 comments

From my perspective, the new system was genius. Instead of our enterprise customers typing in their service orders in an email for call center reps to retype them into our systems (which almost always contained errors) the customers now had an easy interface that...