What To Do When “What Were They Thinking?”
When you wonder what they were thinking – dig deeper. Has this happened to you? You walk by your team and see something different. Not, “Oh-that’s-cool” different, but “What were they thinking?” different. What do you do? When I was twelve years old, I...
Tough Questions: How to Answer the Question You Can’t Answer (With Video)
6 Ways to Respond to the Really Tough Questions Does this happen to you? You diligently prepare for an important meeting. You cover all your bases. And then here it comes, the really tough question you can’t answer. What you say next matters—a lot. It’s...
How to Be Okay When It’s Time to Fire a Poor Performer
It takes compassion and strength to fire a poor performer. Have you ever been reluctant to fire a poor performer? You might identify with Mary. She approached David as he finished delivering a leadership development program and introduced herself. “I was the vice...
3 of the Most Important Leadership Skills Your Leaders Hope You Have
Senior leaders share the most important leadership skills to master now. As we work with senior leaders to build their leadership development programs, the conversation always turns to the most important leadership skills their frontline and middle-level leaders need....
