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Recurring Conflict Conversations: How to Unstick Stuck Situations
To prevent recurring conflict conversations, focus on commitment Do you ever get frustrated by conflict conversations that just won’t end? You think you’ve reached an agreement, and a few weeks later you’re back to the same Groundhog Day discussion....
Why “Agree to Disagree” Stinks and What to Say Instead for Better Work Relationships
“Agree to disagree” is dismissive, shuts down collaboration, and prevents meaningful solutions. Faced with conflict at work, you might think “let’s agree to disagree” is an easy way to move on from the conversation. The words seem peaceful and hint at...
Avoid the Hidden Costs of Workplace Conflict: How Powerful Phrases Will Help Your Team Thrive
Avoiding Workplace Conflict is Costing You More Than You Think. What is avoiding workplace conflict costing you? If your answer is, “Oh not much, we NEVER have conflict… ” Because work shouldn’t be a drag. And YOUR voice matters. You NEED good...
Magic Mom Words: Powerful Phrases to Move From Mayhem to Magic
What to Say Next to De-Stress Family Conflict and Connect With Your Kids (and Yourself) Whenever we do a media interview about our new book, Powerful Phrases for Dealing with Workplace Conflict, the interviewer or audience member inevitably says,”You know....