


How To Build a Better Leadership Development Program
Don’t launch a leadership development program until you ask yourself these important questions. If you’ve been a manager for more than a minute, chances are you’ve gone to a lousy leadership development program. We’ll pause here to let you vent...
The Very Best Secret to Holding Tough Conversations (with video)
The Very Best Secret to Holding Tough Conversations So often when we’re asked to train teams on how to hold tough conversations, we find a deeper underlying issue that must be addressed first. Has this ever happened to you? Watch the Stage Version of this Story...
How to Know What Your Team is Really Thinking
Are you listening to your team and the stories they tell? During times of change and uncertainty, your team is desperate for information. They’re looking for the story behind the story. They’re thirsty to listen to anyone who knows what’s REALLY...
How to Lead a Meeting and Make Effective Decisions
Lead a Meeting that Gets Results by Clarifying Who Owns the Decision “This is so stupid—you asked for my opinion and then ignored it. I don’t know why I even bother! From now on, I’m just going to shut my mouth and do my work.” If you’ve heard this or said it...