12 Components Of Trusted Strategic Partnerships
“But how do you KNOW our BPO vendors will follow-through, if we don’t put it in the contract?” I looked at my COO assuredly, “because they told me they would.” “But what if they DON’T?, my boss continued. “If they...
Transferable Skills: Yes,You’re Qualified
You want to try something new, but it’s scary. Transferable skills sound great in theory, but when it’s a major career change, it’s hard to know. A Story of Transferable Skills Joseph Henley was a rock star customer service consultant on my team. As...
The Secret To Communicating With Executives
Without executive support your project will fail. You need funding, headcount, and time. Your team’s counting on you to manage up well. You’re looking for the secret sauce to convince your boss. Start by avoiding these 5 mistakes. 5 Big Mistakes When...Stack Ranking Performance Management Systems
You’re looking to drive performance. Have you ever considered how your performance management system is impacting your results? Here are a few thoughts to consider as you consider stack ranking the pros and cons of your performance management system. Stack...
