7 Sales Skills For Leaders
Sales gets a bad rap. No one wants to be that smooth-talking guy pushing a vacation club or spamming us on LinkedIn. By the way, if you’re that guy, please stop, I will never buy a program from a LinkedIn spammer. But the truth is, leadership and sales have a...
Start A More Meaningful Conversation #meanit
As the “Mean It” Madness continues, I’m delighted to share insights from sincere people around the world who have reached out to share their stories. Today’s post is inspired by Cat Willliams a relationship counsellor and author of Stay Calm...
Leave Your Burdens At The Door
No one “forgets” their cancer diagnosis, their sick mother, their midterm exams, their custody battle, their abusive relationship. And yet, one of the most frequently uttered phrases in call centers is to instruct reps to “leave their home burdens at...
5 Ways To Give Without Getting Taken
You want to be a team player, but the more you give, the more folks take– without offering much in return. It’s not that you’re keeping score, but you’ve noticed a pattern, and you know something’s wrong. You look around and realize that...
