Karin & David’s Leadership Articles
Focus On The Fundamentals
I walked into the call center training room and the team was all working on the call center equivalent of a basketball "3 pointer". Even the...
3 Listening Lessons We Can All Use From Political Leadership
Leaders in all disciplines can take at least one pointer from political leadership. Politicians listen toconstituents to see how their message landed.
What Great Customer Service Looks Like
What does great customer service look like? Best Superbowl Advertisement in Real Life It was the best Superbowl advertisement ever: It was...
8 Questions You Should Ask Your Boss
Build a Better Connection with Your Boss By Asking These 8 Questions Your boss is an imperfect human being doing the best they can-- just like...
3 Unexpected Uses For Word Clouds: Leadership Style
Unusual and creative uses ways to use word clouds as part of you leadership communication strategy. Specific examples and a how-to guide.
How to Be a Better Middle Manager
Practical Skills to Be a Better Middle Manager "Sam" was beaming with excitement as he told me about his promotion. He was in the throes of a...
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David Dye’s Leadership Without Losing Your Soul Podcast
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Karin Hurt’s ASKING FOR A FRIEND VLOG
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