3 Listening Lessons We Can All Use From Political Leadership
A Guest Post from Rose Fass, CEO at Fass Forward. Many leaders talk a good game. Some have even managed to talk their way to the top. But ironically, there’s one leadership quality that often gets the silent treatment. It’s listening to how the message was received....What Great Customer Service Looks Like
What does great customer service look like? Best Superbowl Advertisement in Real Life It was the best Superbowl advertisement ever: It was Superbowl Sunday just before kickoff. It was the first appointment the Apple Genius Bar had available, my hard drive had crashed,...
8 Questions You Should Ask Your Boss
Build a Better Connection with Your Boss By Asking These 8 Questions Your boss is an imperfect human being doing the best they can– just like you. Help your manager help you, but starting deeper conversations. These eight questions make remarkably easy...
