Building rapport doesn’t always come easy when we’re dealing with different personality types, time constraints, or being forced to create relationships online where trust and connection are naturally more difficult to cultivate. This is why we had to have Michael Redding back on the podcast to continue the discussions on excellent conversation and rapport-building skills.
The first time Michael Reddington joined the podcast we discussed his book, The Disciplined Listening Method, How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation and that conversation turned into one of the most powerful episodes of 2022. A large part of successful leadership, listening, and conversations are based on building rapport with the people you’re interacting with, and who better to learn from than a Certified Forensic Interviewer? In this episode, get insights that will make a difference in how you show up in conversations at work, at home, and in life.
Certified Forensic Interviewers should be able to conduct a morally, legally, and ethically successful interview that focuses on obtaining the truth. To do this they must establish rapport and help people protect their self-image, whether they’re victims, witnesses, or suspects.
Effective leadership is about conversations and influence and it’s about how you’re building relationships and building rapport with your team.
Slowing down, and accepting the fact that we’re all human beings and we do not need to force control over somebody often is a great way to start the rapport-building process.
The main difference between trust and faith is a tangible experience and how this matters as a leader when you want to build trust and rapport with someone.
Allowing people to open up naturally by demonstrating your own vulnerability first.
The number one fear that will stop most people from sharing sensitive information under vulnerable circumstances in the face of potential consequences is the fear of embarrassment.
What phrases or approaches cause people to shut down immediately and what to say to keep the conversation going instead?
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