Do you know the value of your listening skills? The cornerstone of any leader’s personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction.
In this episode, Michael Reddington, Certified Forensic Interviewer and author of The Disciplined Listening Method, provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. Michael shares the seven core behaviors of the Disciplined Listening Method that position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior.
The Disciplined Listening Method
05:35
What is a certified forensic investigator?
08:30
Using investigative interviews as a morale-boosting tool.
10:18
What led to putting this expertise together in this way that makes it accessible and useful for so many of us?
13:41
Why is listening a key leadership skill?
21:49
How to be clear on our goals, short and long term and how can this conversation impact our relationships and objectives?
34:15
How to listen to coach the thought process and decision-making chain, instead of focusing on the excuse.
35:41
How do we navigate the challenge of human-centered leadership taking time and time being increasingly tough to come by.
35:57
Why time is the enemy of empathic listening.
44:25
How to control our internal monologue to stay focused on the conversation.
46:42
Developing awareness of ourselves as listeners.
54:18
Where can we start to become a disciplined listener?
Connect with Michael
Get the book
0 Comments