Have you or your team felt the drain from virtual work? In this episode, author Betty Johnson reveals the voices of real virtual workers. They say it’s people, not cameras, that create “Zoom fatigue.” Through their verbatim words, Dr. Johnson illuminates how you can stop doing the things that wear down virtual work and shares what you can start doing—right now—so that virtual meetings cease to be an exhausting, time-consuming pain. So that virtual work works. For everyone.
Learn precisely how to do what virtual workers implore you to do; how to get more done in less time; how to enable the sorts of relationship-building they need to carry them through tough times; how to enable authenticity, inclusion, agency, and equity; how to maximize their talents and wisdom so you and they become more successful.
Making Virtual Work
07:14
The most significant measure of whether you’re a mediocre leader or a great leader is not how smart you are. It’s not how driven you are. It’s not even how innovative you are.
07:33
The greatest measure of your worth as a leader
15:58
Listening for the emotion that’s in someone’s complaint.
18:24
Reflect, connect, and then action; do what they need to make things better.
31:42
Lack of inclusion wears people out.
32:30
How surface acting is a form of emotional labor and highly correlated with emotional exhaustion.
35:57
Every minute spent feeling useless, instead of feeling useful in terms of getting their job done, building relationships, growing their career, is wearing.
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