When it comes to critical messages, communicating once is never enough. In this episode, get practical (and creative) ways you can master 5×5 communication and ensure your team understands what matters most.
10 Ways Fear Undermines Your Leadership Skills and What to Do to Fight Burnout
10 Ways Fear Undermines Your Leadership Skills and What to Do to Fight Burnout
Episode 312: What if the secret to becoming a more confident leader and fighting burnout is learning to recognize how fear is running the show?...
Communicating key messages in the Facilities Management(FM) environment can be challenging. FM staff occupy various roles,such as administrative support, maintenance technisions,engineers,architects, supervisors or management.Some reguire practical or detail information ,some strategic insights. Any recommendation how we can pitch our key message that it’s is not lost in unnessary detail.
Thank you
Hi Vernon,
Thanks for the question. You describe an important aspect of communicating key messages: helping each person know how THEY fit in. When I’m crafting key messages for a varied group like the FM professionals you describe, we’ll take time to work with people from those various roles to discuss what they need, the level of detail required, when they need it, and how they can take meaningful action. For some, a high level “WHY” with a short description of a change might be enough. For others, a more strategic analysis along with a framework might be what they need, followed by an invitation to figure out how they can act on it successfully.