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Why your team needs your confidence right now

Why Your Team Needs Your Confidence Right Now

by | Mar 16, 2020 | By David Dye, Winning Well |

Your confidence is fuel for problem-solving and creativity.

In the past two weeks, we’ve been in several meetings and conversations with leaders responding to rapidly changing coronavirus scenarios. Regardless of the industry, as leaders shared responses and next steps, many of their teams reacted in the same way:

  • But how do we … ?
  • We’ve never had to do this before. Can we really … ?
  • We’ve never done anything like this. What am I supposed to do now?

These moments of rapid change and unprecedented response naturally cause anxiety, doubt, and grief. The old way of doing things is gone—even if only for a month or two. What now? Can we handle this?

In these moments, your team needs your leadership more than ever. Address these moments of rapid change with calm clarity and then focus on answering the doubt.

When it Feels Impossible

In a state correctional facility, Christine faced a challenging problem.

With no prior supervisory experience, as one of a small handful of female staff in a mostly male prison, and with a highly diverse and contentious inmate population, she had been placed in charge of creating a clothing factory. As if those weren’t enough barriers, prior attempts to open a similar factory in other state facilities had failed.

One year later, Christine’s factory was out-producing the prototype operation, had an impeccable safety record, and could run itself without supervision.

I was able to talk with Christine, asking what made such a rapid transition, and seemingly impossible results, possible. Here’s what she said:

It began with my belief in the people. When they came to me, they wanted to tell me about what they had done on the outside—why they were in prison. I cut them off, told them I didn’t really care about who they were last year. ‘This is who we will be in this factory and this is what we’re going to do.’ Most of them didn’t believe it at first, but pretty quickly they responded to someone believing in them.

She described how male inmates would initially object to sewing because they thought it wasn’t something men did.

Christine would walk over to the industrial sewing machines, quietly operate it, produce a garment, return to the men and say, “You’re telling me women can run this industrial machine but you can’t? I don’t believe that. I believe you can.”

Your Confidence in Your Team

I love Christine’s message: “This is who we will be in this factory and this is what we’re going to do.”

Faced with major change and hurdles, your team needs your confidence.

This is the essence of leadership: believing that together we can do more and have a better tomorrow. That’s what it means to be a CBO – a Chief Belief Officer.

Your team needs a CBO right now. Your team needs to hear you say, “You can.”

  • I know this is tough and I know we will find a way through it.
  • I trust this team and believe we can find new answers.
  • Together, we’re going to stay safe and figure out how to deal with these changes.

I know you can.

Your Turn

Leave us a comment and tell us: How a leader in your life is or was a C.B.O. for you? How do you communicate your confidence in your team when times are tough?

You might also like to read:

How to Lead in the Midst of Urgent, Rapid Change and Strain

Leading When Life is Out of Control (podcast)

How to Lead When Your Team is Exhausted

7 Ways to Lead Well During Times of Uncertainty and Change


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Want more human-centered leaders in the workplace? Share this today!

2 Comments
  1. John

    in the examples there is an element of the team being part of the solutions Belief is easier if they have input and can hold themselves accountable to produce against their own ideas. have agreements in place as to how to proceed and what can be done when there is a problem understanding how to address failures and errors in advance will make people OK with owning them early so they can be fixed and not corrupt other parts of a project

    Reply
    • David Dye

      Well said, John. Creating those ways to build mutual ownership is vital!

      Reply

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David Dye helps human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  He’s the President of Let’s Grow Leaders, an international leadership development and training firm known for practical tools and leadership development programs that stick. He’s the award-winning authors of four books including Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates and and Powerful Phrases for Dealing with Workplace Conflict, and hosts the popular Leadership without Losing Your Soul podcast. David is a former executive and elected official. David and his wife and business partner, Karin Hurt, are committed to their philanthropic initiative, Winning Wells – building clean water wells for the people of Cambodia.

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Be More Daring

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Get the FREE Courageous Cultures E-Book to learn how

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