As we travel the world keynote speaking and working with leaders across a variety of organizations and contexts, we find one of the biggest challenges across cultures is how to have productive, difficult conversations. I was delighted to grab a few minutes for this interview with Moustafa from Passion Sundays to talk about specific ways to have these tough conversations in a way that improves both results and relationships.
How to Have Tough Conversations Without Ruining Anything
An Interview from Singapore with Moustafa Hamwi
Do you excessively sugarcoat work-related issues? Postponing giving unpleasant news will only make matters worse for company’s future.
Things don’t always go smoothly in an organization. Karin Hurt is a leadership expert who talks about ‘owning the ugly’ and discussing the issues before they escalate.
She says people should encourage dialog at all levels of the business. The team members should analyze the problematic areas and what they might be underestimating.
Karin developed the ‘INSPIRE’ method of communication to help organizations and leaders – Initiating, Noticing, Supporting, Probing, Inviting, Reviewing and Enforcing.
When individuals follow these steps in a conversation, they can discuss the pressing matters promptly and come up with solutions together without destroying connections or the workplace.
Karin emphasizes that everyone should talk about the things happening in the organization. She points out the importance of having ‘real conversations productively in a way that focuses on results while also maintaining the relationships.’
Do you want to stop being afraid to give feedback? Get confident and remember to share it with your friends and spread the passion.
You can also watch David’s Interview with Moustafa on finding your path toward Winning Well.