Tag: coaching

3 Lessons Of The Expectant Leader

3 Lessons Of The Expectant Leader

“Expectations” is one of my favorite topics. Today, please enjoy the lessons of expectant leaders, from leader and guest blogger Dave Bratcher. Ever wonder why performance is not at the level you expected? We often look through the rear view mirror to analyze our performance. Just as the mirror suggests, “Objects in mirror are closer than they appear.” They are closer because the one who is

Mentoring Moments: Just in Time Support

Mentoring Moments: Just in Time Support thumbnail

Someone asks you to be their mentor. You’re not sure you can commit. It’s a lot of time, and you’re already overloaded. Plus you’ve mentored in several formal mentoring programs and it felt forced and awkward. Formal programs can stifle a good relationship. Even organic relationships can lose steam with too much structure. Worse, many connections never start for fear of

Frontline Festival-April 2013: Feedback and Coaching Edition thumbnail

This month’s Frontline Festival is all about Feedback and Coaching. I am delighted by the outpouring of submissions. It’s an amazing line-up.

Courageous Feedback

Lolly Daskal, encourages us to take some risks in giving feedback in her post, We Need a Courageous Conversation “In most organizations, and in our relationships, we’re all so busy being polite with everyone that we’re either

5 Indications the Feedback is Not About You thumbnail

Have you ever received frustrating feedback? Have you ever wanted to shout, “are you freaking serious?” “Have you looked at the impact YOU are making?” “I don’t want to roll like you.” How do you know if the feedback is frustrating because it’s wrong or because it’s exposing a sensitive blind spot. What if it comes from your boss? It’s VERY

The 3 Gifts: Grateful for Growing

The 3 Gifts: Grateful for Growing thumbnail

They say “feedback is a gift,” but much of the time it does not feel that way. So, what was different this time? It was a cool, crisp night. The warmth of the make-shift spotlight was both frightening and friendly as I stood ready to give my final speech at the SCORRE conference. Frightening because my own expectations were high, and I knew the feedback would be deep, direct, and dead on. Friendly

A Question of Intimidation: Questions that Shut People Down thumbnail

Questions are powerful. They can motivate, and inspire deeper thinking. Great questions empower. Questions can also intimidate, frustrate and shut down people down. The most dangerous are those where the leader already “knows” the answer and is looking to see if the person will “get it right.” Closed ended questions can have a similar impact, if the leader only wants to hear “yes”

Snap, Crackle, STOP– What’s Your Brand? thumbnail

Have you ever thought of yourself as a brand?

Most people associate brands with companies, services or products– but don’t always stop to think about their personal brand let alone how to build it. This is a guest post from Jonathan Green.

“Jonathan is a culture evangelist who focuses on leadership development behaviors and communications strategies. His expertise is

Saturday Salutation: How She Began

Saturday Salutation: How She Began thumbnail

Saturday Salutation My day began well. I met a fantastic woman at a call center recognition event. She shared this great story which I humbly share with you. Everyone kept telling me that I needed to be more confident, to be the expert for our customers. But the problem was I just wasn’t feeling confident. And I didn’t think of myself as an expert. And then one day, my team leader gave me an opportunity to

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