12 Components Of Trusted Strategic Partnerships
“But how do you KNOW our BPO vendors will follow-through, if we don’t put it in the contract?” I looked at my COO assuredly, “because they told me they would.” “But what if they DON’T?, my boss continued. “If they...
3 Secrets To Sharing Secrets
Don’t keep secrets. Keeping secrets creates short-term advantages and long-term costs. You gain the edge, but lose the relationship. The world could use less secrets and more sharing. I wish you would share more. Annoying Secret #1: Bad News I was happy when he...
Shackled Truth: Words Left Unsaid
Don’t shackle your truth. When you leave words unsaid. Your team loses, your world stays unchanged, and you know it could be better. I worked this week with a mix of fantastic leaders across a spectrum of leadership roles and industries in a keynote I gave at...
