organizational climate Archives

Happy Talk: Energizing Results Through Positive Words

by Karin Hurt | Jul 30, 2012 | By Karin Hurt, Communication | 1 comment

At times, leaders must be tough. Very tough. We must set high expectations, we must hold people accountable, we must ensure everyone is always striving for more. That works. And there is also the need for “happy talk,” timed well. One thing that I found as...