

A Matter of Trust: Why I Trust You, Why I Don't
Developing real trust takes time. The people we lead come to us with history, memories, and experiences–they recall times of trust inspired and trust betrayed. When we are in a new gig, our teams watch even more closely. “Can I trust you?” “How...
Better Beginnings: 9 Tips for Successful Starts
How you begin matters. Better beginnings lead to better outcomes. Prepare the team. Reinforce the vision. Energize the plans. Refresh the excitement. Do you begin well? “Let us nourish beginnings. Not all things are blest, but the seeds of all things are blest....
Feedback: Getting Great Insights From People Who Matter
As leaders, getting enough feedback on your leadership can sometimes be a challenge. Of course, it’s important to know what your boss thinks. What is equally important are the broader impressions your leadership is making up down and sideways. Today I share some...