How Leaders Can Master Tough Performance Conversations
One of the most important leadership skills you’ll ever need is the ability to hold tough conversations – and do it well. Master tough conversations and your influence will soar. Most managers, however, never learn how to have tough conversations in...
How to Start Team Accountability When You Never Have Before
It’s never too late to begin team accountability. “Karin and David, can I ask you a question?” We had just finished a keynote where we gave leaders the tools to have the tough conversations. Sarah, a middle-level manager, came up to talk to us, looking nervous. “I’ve...
