Stupid Feedback: When Stupid Smarts and What to Do About It
We’ve all been on the receiving end of stupid feedback from time to time. It’s mean. It hurts. And it isn’t useful or is it? Feedback is stupid when it’s alarming but not specific when we leave the conversation not understanding what to learn,...
Team Trouble? How to Build a Team One Person at a Time
My phone rang again this week. It was a front-line leader I have known for years having team trouble. “I can’t get them motivated. They just don’t seem to care like I do. I am not sure what to do, I’ve tried everything.” I have received...
Happy Talk: Energizing Results Through Positive Words
At times, leaders must be tough. Very tough. We must set high expectations, we must hold people accountable, we must ensure everyone is always striving for more. That works. And there is also the need for “happy talk,” timed well. One thing that I found as...
