Change Your Mind, Engage Their Hearts
“If you never change your mind, why have one?” ~ Edward de Bono Weak leaders stay the course to save face. Afraid of looking silly, dumb gets dumber. Strong leaders eat crow for dinner (tastes like chicken). When You Must Change Direction You’ve...
How do you get the information you need?
The higher you grow in the organization, the more you work in sound bites. You have so much information coming at you, you need to process it quickly, and draw conclusions. As a manager, you train your team to give you the highlights in bullet points. Swimming in too...
Less is Less: The Problem with Soundbites
I’ve screwed up “less,” by extrapolating to more. I’ve embarrassed myself by jumping to soundbites. Something is wrong somewhere in one location, on one team, with one important customer. Don’t assume the problem is far-reaching. One...
