How do you get the information you need?
The higher you grow in the organization, the more you work in sound bites. You have so much information coming at you, you need to process it quickly, and draw conclusions. As a manager, you train your team to give you the highlights in bullet points. Swimming in too...
Less is Less: The Problem with Soundbites
I’ve screwed up “less,” by extrapolating to more. I’ve embarrassed myself by jumping to soundbites. Something is wrong somewhere in one location, on one team, with one important customer. Don’t assume the problem is far-reaching. One...
Effective Listening: Necessary, But Not Sufficient
Why aren’t we better at listening? Is it really skills or something deeper? I’ve been intrigued by a 6 month, Leadership LinkedIn Discussion asking leaders to give “one piece of advice” for new leaders. With over 1300 comments, the discussion...
