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Marketing After the Purchase: 4 Emails to Educate Your Customer (Jill Schiefelbein)
Winning Well Connection We first met Jill in person at the National Speaker’s Association conference in Washington, DC a few years ago, and she’s become a wonderful friend as well as a deeply respected colleague. She’s been an avid Winning Well...
The Starting Point of Good Leadership (Bill Treasurer)
Winning Well Connection We first met Bill when he was publishing his first book– and I interviewed him to help share his message. Since then, we keep finding ourselves in the same leadership conversations and communities, and always enjoy connecting to share...
Create Customer Confidence By Delivering Consistent and Predictable Experiences (with Video) (Shep Hyken)
Winning Well Connection I first met Shep when we were both keynoting at International Customer Service Association conference in Florida. It was my very first external keynote (I was still working as an executive at Verizon) outside of Verizon and Shep was the...
Walking the Talk of Leadership: It Has to be More than Skin Deep (Barbara Mannino)
Winning Well Connection I first met Barbara when she interviewed me during the launch of my first book, Overcoming an Imperfect Boss. Here’s a taste of some of the work we did together Tips for Dealing with a Difficult Boss and 7 Tips to Turnaround Career...