Employee Disengagement: Why Your Employee Feels Like a Bot
The Biggest Reason Employees Disengage: The Bot Syndrome “The other day, a customer tweeted at me, ‘Are you a bot?’ At first, I was really offended and wanted to tweet back ‘I AM NOT A BOT!’ But when I thought about it some more, I got kind of sad. I...
5 Ways to Help a Decision Maker Decide
My client, Laura, had invited me in to observe the spectacle. I watched as she carefully articulated her research findings and presented her “no brainer” suggestions to Mark. Each time Laura’s ideas were met with a similar response, “Thanks so much,” followed by a...
How to Overcome Stage Fright
To overcome stage fright, remember why you’re holding the mic A moment of stagefright wisdom gained during a difficult time. I was deeply worried that my Dad was right, there would be no way I could hold it together to sing at my Mom’s funeral. I...
When Fear Leads to Self-Deception
On the grand scheme of self-deception, I suppose this ranks low on the Richter scale. But early tremors are deceiving, and reveal important indicators of our fault lines. The When Fear Leads to Self-Deception: A Backstory Sebastian (for those just tuning in, my...
