Episode 298: Are you a new manager struggling to boost teamwork and communicate in ways that truly move your team forward?
This episode explores seven essential communication skills every first-time manager needs. Skills to reduce conflict, earn respect, and build a more collaborative, high-performing team.
You’ll learn how to set clear expectations to navigate the shift from peer to leader. Plus, have the right conversations to inspire trust, productivity, and accountability. These are real-world strategies that have helped countless leaders make the transition with confidence.
🎧 Tune in now to discover the communication skills that will help you lead with clarity, unlock your team’s potential, and create a culture of connection and results.
Navigating the Transition: From Peer to Leader
[00:00] – Welcome + 7 Communication Skills for New Managers-
Host David Dye introduces the episode, promising seven critical communication skills to help first-time managers gain influence, reduce conflict, boost teamwork, and solve problems before they start.
[01:50] – The Challenge of Leading Friends and Former Peers-
David shares a personal story of leading a friend who was later fired. Highlighting how emotionally complex the transition from peer to leader can be.
[03:25] – Why Wanting to Be Liked Can Hurt Leadership-
The desire for acceptance can get in the way of making tough calls. David explains how leaders must embrace accountability—even when it risks relationships.
[04:40] – The Danger of Unclear Expectations-
Shifting into leadership requires clear boundaries. Without explicit expectations, both managers and team members end up feeling disappointed and frustrated.
[06:14] – Communication Skill #1: Lead Before You’re Promoted-
One way to ease the transition? Start acting like a leader before you’re formally promoted. This consistency builds trust and helps boost teamwork from the outset.
Practical Tools to Communicate, Connect, and Boost Teamwork
[08:07] – Communication Skill #2: Set and Clarify Expectations Early-
Use a conversation framework like “My intent is ___ so that we can ___” to openly discuss shifting roles. Transparency builds trust and creates the space to boost teamwork.
[10:07] – Communication Skill #3: Clarify the Hat You’re Wearing-
David suggests identifying whether you’re speaking as a friend or a leader in conversations. This reduces confusion and supports mutual respect in working relationships.
[10:59] – Communication Skill #4: Be Clear—But Stay Human-
Avoid pretending to be perfect. Your team already knows your flaws. Authenticity enhances trust and helps managers foster a culture where people feel safe to grow.
[12:18] – Communication Skills #5 & #6: Apologize + Weed When Necessary-
Own your mistakes with a thoughtful apology, and recognize when someone—friend or not—isn’t a fit. Protecting the team dynamic is key to boosting teamwork long-term.
[13:50] – Communication Skill #7: Find a New Peer Group-
You can still be friends with your team. You also need a leadership circle that understands your challenges. A new peer group offers perspective, guidance, and accountability.
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