how to deal with a difficult boss

How do I build a better relationship with my difficult (icy) boss?

by | Jan 31, 2025 | Asking For a Friend Featured, By Karin Hurt

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🔥 How to Warm Up Your Relationship with an Icy, Difficult Boss 🔥

You know the type: the difficult boss barely acknowledges you, keeps conversations strictly transactional, and never lets you see their human side. Frustrating right?

But here’s the thing: their iciness may not be about you.

Maybe they’re overwhelmed, introverted, or just wired differently than you.

Instead of taking their frostiness personally, let’s get strategic. You have more power to shape this relationship than you think.

how to deal with a difficult boss

Start with Curiosity, Not Assumptions

It’s tempting to assume a cold boss is unfriendly or uninterested—but what if they’re juggling too much or unsure how to connect? Instead of filling in the blanks with worst-case scenarios, open the door to understanding.

Sidebar on What to Say If Your Boss is challenging and difficult to work with as shared in the book Powerful PhrasesTry this simple yet powerful phrase:

👉 “I’m curious how this looks from your perspective.”

This phrase, inspired by G.O.A.T. #7 from Powerful Phrases for Dealing with Workplace Conflict, shifts the focus from judgment to curiosity. It signals that you value their viewpoint and invites them into a real conversation—not just another work exchange.

More tips in the video… plus you won’t want to miss the ice sculptures from the Breckenridge International Snow Sculpture Championships).

Take the Lead in Building Connection

Even the most distant leaders care deeply about something. It could be their career, the company’s results, or even just one aspect of the job. Pay attention to what makes them light up. Do they get more engaged when talking about data? Do they open up more in one-on-one settings?

Once you spot a pattern, use it to bridge the gap. A great way to do this? Another G.O.A.T. phrase:

👉 “What would a successful outcome do for you?”

This simple question shows you’re invested in their goals. And when they feel seen, you’re more likely to get the engagement and respect you’re looking for.

Offer to Help—And Bring the Team Together

One of the best ways to soften a tough boss? Create an environment where connection naturally happens.

You might…

Why It’s Worth the Effort

You’re not just trying to get on your boss’s good side, you’re demonstrating leadership. You’re influencing up and showing what human-centered leadership looks like—even when it’s not modeled for you.

And that? That reputation will open doors, no matter what kind of boss you’re working with today.

More human-centered articles on dealing with a difficult boss

Why Your Great Boss Might Be Hurting Your Career

How to Deal with a Moody Boss (or Dropper of F-Bombs) 

Managing Up: Turning Information into Influence With Your Boss

 

Want more human-centered leaders in the workplace? Share this today!

  Want more human-centered leaders in the workplace? Share this today!

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Karin Hurt

Karin Hurt helps human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  She’s the founder and CEO of Let’s Grow Leaders, an international leadership development and training firm known for practical tools and leadership development programs that stick. She’s the award-winning author of four books including Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates and Powerful Phrases for Dealing with Workplace Conflict, and a hosts the popular Asking For a Friend Vlog on LinkedIn. A former Verizon Wireless executive, Karin was named to Inc. Magazine’s list of great leadership speakers. Karin and her husband and business partner, David Dye, are committed to their philanthropic initiative, Winning Wells – building clean water wells for the people of Cambodia.

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BUILD CONFIDENCE, TRUST AND CONNECTION WITH CONSISTENT ACTS OF MANAGERIAL COURAGE

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7 Practical Ways to be a Bit More Daring

Be More Daring

BUILD CONFIDENCE, TRUST AND CONNECTION WITH CONSISTENT ACTS OF MANAGERIAL COURAGE

Get the FREE Courageous Cultures E-Book to learn how

7 Practical Ways to be a Bit More Daring

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