Leadership Without
Losing Your Soul

Podcast with David Dye

conflict resolution

One Common Leadership Communication Mistake to Avoid for Better Conflict Resolution

by | Dec 13, 2024 | Podcast |

Is your approach to conflict resolution unintentionally shutting down collaboration with phrases like “let’s agree to disagree”?

This episode tackles one of the most common but damaging phrases leaders use in the workplace. Whether you’re navigating team conflicts, resolving disagreements, or fostering innovation, learning what to say instead can help you avoid stalling progress and build trust instead of tension.

Here’s what you’ll gain from tuning in:

  • Discover why “agree to disagree” creates more harm than good—and what to say instead.
  • Learn four key dimensions of productive conflict (connection, clarity, curiosity, and commitment) that can transform team dynamics.
  • Get actionable phrases to resolve disagreements constructively while maintaining strong work relationships.

Don’t let unresolved disagreements hold your team back—press play now to uncover the leadership tools that can build trust, innovation, and collaboration.

Understanding the Conflict Resolution Challenge with “Agree to Disagree”

[00:00]
The episode opens by highlighting the common use of “let’s agree to disagree” in workplace conflicts. While it may seem like a peaceful resolution, it can be a major leadership communication pitfall, shutting down meaningful collaboration.

[01:13]
David explains why this phrase is harmful. It prevents resolution, dismisses perspectives, and misses opportunities for innovation in leadership communication and team dynamics.

[02:38]
Explore the four core issues with “agree to disagree,” including its dismissiveness and how it hinders creativity, empathy, and understanding within teams.

[03:38]
David introduces four dimensions of productive conflict—connection, clarity, curiosity, and commitment—that are essential for improving leadership communication and fostering better workplace relationships.

[05:58]
Learn how to establish connection during a disagreement with key phrases like “I care about this team and our success” and “Tell me more,” which validate emotions and open the door to collaboration.

Actionable Strategies to Replace “Agree to Disagree”

[07:36]
Clarity takes center stage as David shares strategies to ensure a shared understanding of success. Phrases like “What would a successful outcome do for you?” promote mutual problem-solving and reduce tension.

[09:00]
Dive into curiosity-driven communication with phrases like “I’m curious how this looks from your perspective” and “What do you suggest we do next?” These approaches encourage dialogue and de-escalate conflicts.

[10:40]
Discover the power of commitment by asking, “What’s one action we can both agree to as a next step?” and learn how follow-up discussions ensure accountability and long-term solutions.

[12:32]
David presents real-world scenarios—team conflicts, disagreements on processes, and interpersonal clashes—demonstrating how to replace “agree to disagree” with collaborative phrases.

[15:14]
Learn how to handle unresolvable disagreements while maintaining mutual respect and collaboration. Phrases like “I don’t expect us to change our minds, but can we agree to…” keep the focus on constructive forward steps.

Want more human-centered leaders in the workplace? Share this today!

Want more human-centered leaders in the workplace? Share this today!

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David Dye helps human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  He’s the President of Let’s Grow Leaders, an international leadership development and training firm known for practical tools and leadership development programs that stick. He’s the award-winning author of four books including Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates and Powerful Phrases for Dealing with Workplace Conflict, and hosts the popular Leadership without Losing Your Soul podcast. David is a former executive and elected official. David and his wife and business partner, Karin Hurt, are committed to their philanthropic initiative, Winning Wells – building clean water wells for the people of Cambodia.

Be More Daring

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Be More Daring

BUILD CONFIDENCE, TRUST AND CONNECTION WITH CONSISTENT ACTS OF MANAGERIAL COURAGE

 

 

Get the free Courageous Cultures E-Book to learn how

7 Practical Ways to be a Bit More Daring

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