Saturday Salutations: Just in Time
When I talked to Nancy about writing, she told me she had written a 300 page tribute to her friend, which she had never published. I encouraged her to share the short story as a Saturday Salutation. Nancy is a Customer Service leader at Verizon Wireless, with a...
Following the Leader? Stop, Notice How It Makes You Feel
There is much we can learn from following. We all find ourselves in positions to follow both great and horrible leaders from time to time. It helps to stop and really pay attention to how we feel during the process. Pay Attention to Emotions As leaders, we lead and...
Label With Care: Creating Possibilites Through Better Personal Branding
How we label ourselves matters. Sometimes we wear old labels without even noticing. Years ago, I attended a diversity workshop with an exercise designed to get us thinking about labels. The main idea was that the more we talked about our differences in a safe...
