How to Make No-good, Useless Performance Feedback Helpful
Don’t let useless performance feedback sap motivation. My phone buzzed with a text message from Amena, a young manager. “Just had annual eval – most useless performance feedback ever.” I’d coached this woman—a hardworking, strategic thinker who passionately...
5 Ways to Get Better Feedback: Avoid the Diaper Genie
If you’ve bumped into us in an airport over the last 5 years, it’s likely we’ve been carrying a diaper genie. Why? It’s all about how to get and give better feedback. We’ve used this metaphor in so many programs, our son can even deliver...
