Employee Complaints – 5 Questions to Ask
Treat employee complaints as an opportunity to build connection, confidence, and productivity. Your number one leadership job is to support your team to achieve its goals. Employee complaints give you an excellent opportunity to support your people, build their...
High ROI Leadership – Schedule the Finish
Schedule the finish to reduce frustration and increase performance You’ve got more to do than time to do it. Your plan is going to get interrupted, and your interruptions are going to get interrupted. If you don’t have an intentional, focused way to finish what you...
The Most Challenging Person for a Human-Centered Leader
To be a human-centered leader requires compassion, empathy, and kindness for someone it’s easy to overlook. If you’re serious about becoming a more human-centered leader, it’s vital to master one specific relationship: the one with yourself. This is a leadership...
