Episode 241: In this podcast episode, Dr. Jennifer Nash discusses the challenge to lead human and prioritize people, while also driving performance. She emphasizes the importance of leaders having the skillset to lead people effectively, as many leaders are trained in functional areas but lack the necessary tools to lead individuals. Nash also highlights the need for leaders to see employees as whole human beings with multiple identities and values, rather than just as assets or resources. She suggests that leaders start by leading themselves first and aligning their own values with the organization’s values. Nash also addresses the challenges of compassion fatigue and burnout among leaders and offers strategies for managing these issues, such as setting boundaries and finding activities that recharge and renew energy.
Human-Centered Leadership: Be Human Lead Human
00:00:00 – The Challenge of Leading Humans: A discussion about the difficulties leaders face when they have to lead humans without the necessary people skills.
00:44:00 – Meet Dr. Jennifer Nash, Advocate for Leading Humans: Introduction to Dr. Nash and her journey in advocating for human-centered leadership, particularly focusing on how to lead humans with empathy and understanding.
02:20:00 – Dr. Nash’s Earliest Memory of Leading Humans: Dr. Nash shares her first experience of leading humans as a young ballet dancer, setting the stage for her future leadership style.
Leading Human is the Essence of Human Leadership
04:45:00 – The Essence of Human Leadership: Dr. Nash defines human leadership as the art of prioritizing people, essential for leading humans effectively.
07:43:00 – Lead Human: Overcoming Obstacles: The conversation shifts to the challenges that impede effective human-centered leadership, crucial in the context of leading humans.
17:11:00 – Lead Human: While Respecting Humanity: Dr. Nash talks about the importance of acknowledging the holistic identity of individuals in the workplace, a key aspect of leading humans with respect.
27:14:00 – Lead Human: The Evolution: The evolving roles of leaders and managers in the context of leading humans in today’s dynamic work environments.
33:04:00 – Personal Values and Leading Humans: Insights on how aligning personal values with organizational culture can enhance the effectiveness of leading humans.
41:31:00 – Wrapping Up: Leading Humans with Heart: Concluding remarks focusing on the importance of human-centered leadership and the impact it has when leading humans.
Thank you to our Guest
Jennifer Nash, PhD, MBA, PCC, is an executive advisor, MG100 member, author, and leadership development consultant partnering with Fortune 50 executives to drive positive business outcomes. Notable clients include Boeing, Exxon Mobil, Ford Motor Company, Google, IBM, J.P. Morgan, and Verizon. With expertise in leadership, coaching, and behavioral 360 assessment, she founded Jennifer Nash Coaching & Consulting after a 25-year career in industry and professional services. Jennifer earned her MBA from the University of Michigan and her PhD from Case Western Reserve University. She serves as an Executive, Leadership, and Career Coach at the University of Michigan and is a fellow at the Harvard/McLean Institute of Coaching. Dr. Nash’s work is published in Harvard Business Review, LinkedIn, and select academic journals. She serves as adjunct faculty at the University of Michigan and has presented her groundbreaking leadership and coaching research at Harvard University and Columbia University. Jennifer’s bestselling book entitled Be Human, Lead Human: How to Connect People and Performance is now available.
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