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Leadership Without
Losing Your Soul

Podcast with David Dye

Are you blindsided when things break down, problems happen, or conflict occurs? Great leaders anticipate these breakdowns and know that it’s a matter of when – not if – they’ll happen. Lead your team with a planned recovery and equip them with the skills to overcome these setbacks.

Leading When Things Break

0:22 – Last chance to get your Kindle edition of Courageous Cultures: How to Build Teams of Micro-innovators, Problem Solvers, and Customer Advocates at a crazy-good price.

1:12 – Why do light poles and stop signs break the way they do when hit by a car? Why do they break at all?

2:53 – How engineers plan for things to break to avoid more damage and minimize time to repair.

3:44 – As leaders, you can deny that things will ever go wrong or you can plan for it. Effective leaders engage in planned recovery.

4:15 – One area where planned recovery is particularly effective is in human relationships. You and your team members are going to let one another down, you will hurt each other’s feelings, and step on toes. It’s unavoidable. So how do you plan for it?

4:58 – How you can model planned recovery and help your team restore relationships when things break.

5:30 – Extending planned recovery to customer service breakdowns

6:00 – Do what you can to minimize errors and breakdowns, but plan for them so that they don’t cause catastrophic or collateral damage when they happen.

Winning-Well-leadership-development

David Dye helps human-centered leaders resolve workplace ambiguity and chaos, so that they can drive innovation, productivity and revenue without burning out employees. He’s the President of Let’s Grow Leaders, an international leadership development and training firm known for practical tools and leadership development programs that stick. He’s the award-winning authors of four books including Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates and Winning Well: A Manager’s Guide to Getting Results-Without Losing Your Soul and hosts the popular Leadership without Losing Your Soul podcast. David is a former executive and elected official. David and his wife and business partner, Karin Hurt, are committed to their philanthropic initiative, Winning Wells – building clean water wells for the people of Cambodia.

Virtual Leadership Training Programs

PRACTICAL LEADERSHIP TOOLS IN YOUR INBOX

Join the Let’s Grow Leaders community for free weekly leadership
insights, tools, and strategies you can use right away!

PRACTICAL LEADERSHIP TOOLS IN YOUR INBOX

Join the Let’s Grow Leaders community for free weekly leadership
insights, tools, and strategies you can use right away!

Where in the World are
Karin & David?

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