Tag: frontline leadership

5 Ways You’re Sabotaging Teamwork

5 Ways You’re Sabotaging Teamwork

If your team has as much teamwork as a box of crayons without a child to guide them, don’t blame them. Consider what you may be doing to inadvertently sabotage their teamwork.

5 Ways You’re Sabotaging Teamwork

Insisting On A Team That Doesn’t Make Sense – I’ve seen so much energy and money wasted to improve the team dynamic when the real issue is organizational structure. A

How To Be A Better Team Leader:  A Case Study

I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. After all this was a recognition focus group for the top reps in this enormous call center. Several of whom were on the short-list to become team leaders. I smiled gently, my eyes pleading for this brave, young rep to continue. My team leader was just terrible. The rest of the high potential

Zappos, Leaders, and Cracker Jacks

Zappos, Leaders, and Cracker Jacks

Zappos has so many folks looking to benchmark their magic, that they offer a menu of ways to learn their playbook. Teaching culture has become a revenue stream. While the rest of us carefully guard our best practices, they offer you shot of Grey Goose, and welcome you to play along. Why? My theory– they know we don’t have the guts to pull it off. They’ve seen thousands of mesmerized execs return

Stupid Idea or Seeds of Brilliance?

Stupid Idea or Seeds of Brilliance? thumbnail

The young leader came racing in my office, his “great idea” bursting from his heart. He had a plan and was ready to go. I listened to his enthusiastic outburst with mixed emotions. He had energy, passion, and commitment. Good start. But, it was a stupid idea. My inside voice screamed… No way This idea will never work I’ve seen this movie before (it doesn’t end well) He hasn’t

Frontline Festival-April 2013: Feedback and Coaching Edition thumbnail

This month’s Frontline Festival is all about Feedback and Coaching. I am delighted by the outpouring of submissions. It’s an amazing line-up.

Courageous Feedback

Lolly Daskal, encourages us to take some risks in giving feedback in her post, We Need a Courageous Conversation “In most organizations, and in our relationships, we’re all so busy being polite with everyone that we’re either

Frontline Festival: A Leadership Carnival for Frontline Leaders thumbnail

I am delighted and humbled by the response to the Frontline Festival. I asked my friends and colleagues to share their best advice for frontline leaders. Wow! Read these posts and you will emerge stronger. Perhaps read one a day, you’ve got enough for a month. I am pleased to share their gifts with you. I open the Frontline Festival with thoughts on beginnings from Steve Riddle of Lead On, Lead