WINNING WELL CONNECTION
I (David) first met Ilja when we both happened to be visiting Manhattan. He had just released his latest book on change and I was sharing a leadership keynote with a business headquartered in Long Island. On a chilly spring evening, we shared drinks on a roof-top patio overlooking the Empire State building and talked about his favorite places in Germany, changes in the world economy
Diaper Genies are a FABULOUS invention– for parents and nurseries. They hide the stink of a poopie diaper and exponentially increase the interval necessary to empty the trash. The stink stays conveniently wrapped tightly in plastic so no one can smell it. The stink is unavoidable and the Diaper Genie provides a welcome reprieve. But sadly, in so many companies around the world, I see a similar effect
He’s driven, ambitious and successful. His boss loves him and he’s on the fast track. His peers are getting snarky, but he doesn’t have time to worry about that crap. They’re just jealous. “They’re not as serious about performance as I am.” “I’ve got a job to do, I don’t have time to make friends.” “I don’t care if they like me, this is
It’s tempting to blame your leadership problems on the bigger culture. You may even be tempted to let the “if onlys” creep it.
My Team Would Be
More engaged: “if only we paid our part-timers like Starbucks Able to delight customers: “if only we had more lenient satisfaction policies like Zappos” More creative: “If only I could give them 20% of their time to work
The deal was important and could lead to future work. I was impressed with this company, but had some valid concerns. They brought their Chairman to the table to help close the deal. “Karin, I know you’ll be very impressed with what you see here today. We’ve got a great track record of results, and numbers to back it up. I can’t wait for the team to share more about our programs. But before
It all looks so sexy. Corporate jets. Dramatic moves. Microphones. When it’s a Cinderella story, it’s even better. It’s easy to romanticize leadership success. To imagine the stroke of genius, the well-timed leap of faith, sitting with the right guy on the plane. No one wants to hear the boring parts, but they’re there. Always.
“The real story is actually
Your team needs you to show up strong, energetic, and ready to go. It’s hard for your team to run out of steam, when the leader they admire keeps showing up strong. Energetic leadership is contagious and inspires results. I’ve been observing the most energetic leaders I can find, and looking for themes. I’ve also been paying close attention to those who show signs of burn-out (the biggest sign is
Despite my best efforts to encourage employees to think, question, and recommend change, on any given day, I know there are people on my team doing tasks they know are stupid. Stupid work includes… reinforcing policies without thinking making decisions that lose customers generating reports no one uses focusing on trivial matters when the sky is falling around them _______ I’ll stop here to let you fill